Customer Testimonials
Phil was a great salesman, worked with me and my needs very well. We were able to get an amazing price and he was very detailed in explaining everything during the buying process. Highly recommend Phil if you are looking for your next vehicle!!
If you’re looking for a great experience at JC Lewis Ford, do yourself a favor and ask for Phil Maxwell!
Phil is the kind of guy who makes you wonder why every dealership doesn’t have someone like him. He’s professional, knowledgeable, personable, and genuinely cares about the people he works with. He’s got the rare ability to make the whole process enjoyable, which is saying something because most people would rather schedule a root canal than spend their day at a car dealership!
Phil goes above and beyond, makes you feel like a priority, and brings ... Read More Google - Nov 14, 2026
Phil Maxwell is 5-Star! He won’t steer you wrong!
Stephen was a great salesman , he went over and beyond to help me get into a brand new vehicle. I had issues with my previous vehicle which was over the warranty period. Usually what happens when you purchase a pre owned vehicle. Stephen understood what I wanted and he was able to help me get it.So , now I have a vehicle with bumper to bumper warranty for 96 months after the great deal JC Lewis Ford and his fellow associates were able to help me get.
Eric was amazing! Answered all my questions. This was the second car he helped me get into. It was by far the quickest and easiest experience ever.
Chris was awesome got me in a 2026 F-150 in my price range
Phil Maxwell was an amazing worker, he made everything easier for us especially the whole process definitely keep him with your guys company 100%
Got a new F150 today. Brian Anderson at JC Lewis Ford was awesome! He was such a big help in getting everything taken care of, and made the whole experience completely painless. It, seriously was the best experience I've ever had buying a vehicle! Got a great deal and a great vehicle. Thanks, Brian! I appreciate all of your help. Definitely recommend JC Lewis Ford, and Brian Anderson.
We had such a great experience at J.C. Lewis Ford in Hinesville! My husband and I usually dread going to dealerships because of how stressful and pushy the process can be, but this experience was completely different.
We worked with Brian, and he was wonderful from start to finish! He was patient, understanding, never pushy or overbearing, and genuinely worked with us to make sure we were comfortable with everything. We had originally found the truck listed online at a lower price due to an error, and they still honored that price, which we really appreciated!
The entire process ... Read More Google - Nov 11, 2026
Great service, happy to help and close a deal in a day. They look for the best deals they can get you.
If you need a vehicle, go see Eric Vega at J.C. Lewis hinesville! My man will get you the best deal on what you want that’s possible!
Clear-cut to the point. Easy to talk to and good treatment. Easy applications and friendly staff.
Brice was phenomenal to work with! We have been looking for a new car for a few months and he was definitely the guy for the job! He was easy going, informative, and ready to help in any way he could to find us the perfect car for what we needed!
I had an amazing experience with Bryan Anderson today buying a new truck. Everyone was super helpful and friendly also very to the point. We were in and out of there. Highly recommend!
Jason and phil were awesome Jason went above and beyond to help me through everything awesome job Thanks Kris
I had a great experience working with Phil! He was professional, patient, knowledgeable, and made the entire process smooth and stress-free. He was very helpful, answered all my questions, and never made me feel pressured. I truly appreciate his excellent customer service and would definitely recommend asking for Phil!
I appreciate Brian and the rest of the staff for a very positive experience
Amazing ride for the family. Grateful that Chad Durden helped us along the way. Highly recommend
Great experience Alana and Jaimeson are amazing! We love our New Ford Explorer very spacious an family orientated!
not sure how to spell his name but my sales men macgyver was great and walked me through the process as a first time buyer with no cosigner they definitely work with you!!
Very easy to work with and very helpful.
Great service. Professional staff. Price Atkins was great.
Jason was very helpful in purchasing my new vehicle!
⭐⭐⭐⭐⭐ 5 Stars – An Absolutely Amazing Experience with Alana at Ford!
I cannot say enough wonderful things about Alana! We came in to surprise my daughter, who just turned 16, with her very first car, a beautiful Ford Bronco Sport, and Alana helped make this special milestone an unforgettable experience!
From start to finish, Alana was absolutely AMAZING! She was friendly, knowledgeable, professional, and incredibly efficient. She made the entire car-buying process so smooth, quick, and stress-free that I ended up purchasing a brand-new Ford Expedition for myself that very same day! Yes, we went in for one vehicle and left with TWO! 😂❤️
... Read More Google - Oct 31, 2026
Chad did a great job in helping us find the perfect vehicle. Sam Denty made the finance process smooth and easy. They were the perfect one-two punch—in all the best ways!
Chris was very patient with me. My company was possibly being sold at the time I first started talking and I wasn't comfortable pulling the trigger until I knew what was going to happen. He understood and was patient. He continued to check in every so often to see how the job situation was going. Once I was settled at my new job and was ready he happened to call that day and we got it done. I highly recommend Chris to anyone who needs a vehicle and wants exceptional customer service.
This has been by far one of the most amazing experiences of my life . My sales person was Eric Vega . He literally made this experience for me more than amazing . He was extremely knowledgeable and patient with me . This was my first time buying a car from a dealership . He explained everything to me every step of the way . He was very understanding of my lack of knowledge and never once showed one sign of frustration . his energy was a 10 out of 10 my entire experience . The day I purchased my vehicle he stayed after hours with no complaints to make ... Read More Google - Oct 30, 2026
I Would like to say that I had a Wonderful Experience purchasing my new vehicle the other day at J.C LEWIS FORD in Hinesville Ga. Brian Anderson was Very helpful in helping me through the car buying process. I definitely recommend anyone to JC Lewis Ford and especially to have Brian Anderson help them as well in deciding on their next vehicle. It was a great experience. I am happy.
Jaimeson and Alana are the bees knees and got my wife exactly what she wanted and more! So excited for the beautiful beast to keep my family safe and make it fun! Go see Alana and Jaimeson for an amazing deal and great financing options!
Play around and find out. They will be good about selling you a car. But the service and parts department is NOT good. I will not say more for fear of getting sued.
My husband and I can’t say enough wonderful things about our experience today at J.C. Lewis Ford in Hinesville, GA.
We were looking for a particular 2027 Expedition package and they had it. Our last 2 vehicles had to be custom ordered so this was a real treat.
Phil, our salesman was not only knowledgeable, but so personable. Immediately putting you at ease. He was able to answer all our questions. This was the easiest automobile purchase we’ve ever experienced. No pressure!!!
Sam in Finance worked hard to find us the lowest interest rates…and he did! We are ... Read More Google - Oct 28, 2026
Great experience! The entire sales team was friendly, helpful, and willing to go above and beyond to make sure we were taken care of. They were willing to help in every way possible and made the whole process easy and stress-free. Excellent customer service from start to finish! Highly recommend this dealership to anyone looking for a vehicle!
Went above and beyond to find what I was looking for. Even was able to match it exactly. Highly recommend using this dealership. Jameson and the team are super great to work with.
Very helpful from start to finish with the purchase of my truck!!
Great service. Great price. Brice was awesome to work with.
Sales manager Phil was absolutely awesome. No pressure tactics. We just sat down and had conversation and he found a vehicle very quickly. He also worked to get me an incredible deal. He did such a great job I'm going to make him my son's godfather. Thanks Phil
Super cool guy
Had an amazing experience with the help of Eric Vega. He was able to assist me in leasing my vehicle all the way from Nebraska, and make sure I get the best deal especially for my first time.
We had a great experience buying a little Maverick from Phil. He was friendly and made everything super easy. Even the sales manager made solidifying the deal easy.
Great sales
Very courteous, straightforward
Stacey and Jamieson were amazing! They worked with me to get me the deal i wanted and were very informative about the whole process, definitely would recommend them to anyone looking for a new car! Thank you for all your help!!
⭐️⭐️⭐️⭐️⭐️ Beyond 5 Stars: Eric Vega is the Ultimate Car-Buying Champion!
If I could give Eric Vega 10 stars, I still wouldn't think it’s enough. Words truly cannot express how phenomenally awesome our experience was working with him. From the very beginning of our journey to the moment the keys were in our hands, Eric completely redefined what car buying and leasing should look like. He didn't just sell us a vehicle; he invested himself in our journey and made sure we walked away with the absolute perfect car and the exact right financial plan for our lives.
Finding the ... Read More Google - Oct 22, 2026
Billy Collins was very good and quick
Absolutely the best, #1 car dealership that I’ve ever dealt with, and I’ve dealt with a lot of them!!! Our salesman, Jamison is amazing. This is the third vehicle we have bought from him and we have never had a bad experience. From the moment we were approached the first time on the lot we felt welcomed, not pushed, or overwhelmed with an influx of info. It was just general conversation, figuring out what we wanted, nailing down the perfect ride, and making it happen. Our concerns were heard, and the entire team did what they had to do ... Read More Google - Oct 22, 2026
Brice is awesome
We will be return customers. From start to finish, everyone was professional, helpful, knowledgeable, patient, and friendly. This was definitely the most hassle-free, expedited purchase at a dealership we've ever made. Our salesman, Jaimeson, was the best and we look forward to working with him again.
Very satisfied with the purchase and would definitely buy from again. Simple and easy process.
They were professional and prepared. They were kind and sensitive to my needs. Worth the drive to Hinesville.
They where so nices to me and help me find the best deal is not your typical car dealership trying to make you buy the most expensive car they try to find a car that works in your budget
If you are buying your car from out of state, skip this dealership. They insisted on charging me for tax in my state and doing all the paperwork to register the car, despite the fact that I could have done it in 5 minutes on my own. 2 1/2 months later, still no plates and the temp plate expired after 45 days. Over a month since I can drive the car I paid tens of thousands of dollars for. Every time I contact them they have no idea when I will get it. Absolutely rediculous!
I dealt with Billy today and he was a complete idiot and liar with everything he said. Most uncomfortable test drive ever with this moron. Basically talked us out of buying it with his incompetence. 9-11-26. Good luck with your next job in fast food
I went there they took a Hyundai Elantra 2023 blue from savannah lot to Hinesville the day before I told them I was coming back the very next day to see the car and test drive it the appointment was scheduled got there early even tho they called me at 9am and I said I’d be there. Car wasn’t there had to wait and the guy Billy was of no help didn’t even convince me to try to buy the car at all in fact on the test drive when he went with me and my friend he ... Read More Google - Sep 11, 2026
Initially I was very happy with the process at J.C. Lewis. I bought my truck on 6/9/26 and as of today 7/23/26 the DMV has no record of my VIN # or anything. My dealer tag runs out tomorrow so I will have a truck I can't drive. I've been trying for over 2 weeks to figure out what is going on with the dealership, but I get either that I need to call the DMV or I leave messages and never get called back. I'm incredibly frustrated and disappointed. I thought this was going to be my first real ... Read More Google - Jul 23, 2026
I made a mistake and fueled the wrong number and Darianna answered . I didn’t even know where Hinesville was but she was so nice and helpful over the phone that I drive 3 hrs to buy a new 160 ford platinum from her . She’s great . Actually everyone I meet was really nice . Also Sam was an absolute pleasure to deal with . I wish y’all were closer to Sylvester so I could have my service done there . The gentlemen that appraised my truck and the manager were also very kind . I had a great experience buying from there .
Outstanding Sales, Hostile & Incompetent Service/Management
I am warning others about the deep negligence, technical incompetence, and dishonesty within the service department and management at JC Lewis Ford of Hinesville. While the sales team has ALWAYS been amazing, everything that followed the purchase of my 2023 Ford F-350 has been a nightmare. The General Manager and service administration operate with a shocking lack of morality, accountability, and professional proficiency.
This truck was sold as a Ford Blue Advantage Certified vehicle, guaranteeing it passed a rigorous 139-point inspection. It is clear this checklist was fraudulently "pencil-whipped," as multiple severe ... Read More Google - Jun 24, 2026
Sales team Ran my credit before confirming the vehicle we had made a deal about, was still available. Thanks for the hard inquiry. Smh.
Absolute worst experience I’ve ever had when it comes to needing service on my vehicle
Chad is amazing. This is the sixth vehicle we have purchased from him in 4 1/2 years. He is absolutely best sales person ever. We love him. He is practically our family!
I had an awesome experience working with Phil Maxwell at J.C. Lewis Ford. From the start, Phil was super easy to talk to, down to earth, and never made me feel pressured. He actually listened to what I wanted and took the time to answer all my questions without rushing me.
The whole process felt way more relaxed than I expected when buying a vehicle. Everything was explained clearly — pricing, financing, all of it — and there were no surprise twists. That alone made a huge difference.
Honestly, the biggest thing I can say is this: I’ve never owned ... Read More DealerRater - Jan 25, 2026
Dariana was super nice and help me to get a super deal and my dream car.
Terrible service department. Never will call you back or keep you informed on your car.
12/02- received video & credit app for vehicle of interest. On 12/03 - called to follow up & the rep stated that the vehicle sold 2 days ago which would have been 12/01~ then he tried to send me another vehicle. The vehicle I was interested in is still posted on website, so it doesn't look like it's sold.
Very Displeased. Every time i try and talk to a sale associate here i always get told I’m going to be “called back” but never do, i go in person and I'm treated poorly, its just sad, they don’t treat people like human beings.
Our salesman David did a great job! Worked hard to get us a great deal on my son’s Ranger! Excellent customer service! Highly recommend!!
I would give 0 stars if I could. I dropped my truck off to them with it going into limp mode. I got a call a few days after saying they fixed it. I paid them almost $2k to fix it. It didn’t even make it out of the parking lot before the light came back on. They had it 4 more weeks before calling me to tell me they “think” it’s the PCM. Of course it would cost me another 2k in order to find out if that was the issue or not. I declined and requested my money ... Read More Google - Sep 22, 2025
After the sale you can NEVER get anyone to answer the phone. I have tried for 10 days to get ahold of someone. The operator will answer then transfer me to somebody who automatically goes to voicemail. Doesn’t do any good to leave a message. THEY Will NOT CALL YOU BACK!!
Chad has done amazing. This is number 4 vehicles with Chad. He goes above and beyond with us. If you need any vehicle go see Chad.
Quick qnd easy Chad took care of me and gave us a great deal with no hassle!
Never felt uncomfortable while dealing with Brian here at J.C.Lewis. He made the whole buying experience a pleasure. Would recommend to my family and friends 100 times over.
Very helpful and would 100% recommend phil at j.c. Lewis Ford Hinesville he was awesome to work with and I would do business with him again
Over priced services.
I dropped my husband off at JC Lewis Ford for what was supposed to be a serious truck purchase appointment—he was ready to buy a King Ranch F-150 that day. Instead, the staff gave him the runaround, showing him the same trucks he had already found online, ignoring what he actually wanted, and wasting hours of his time. They refused to send info beforehand and insisted he come in person, only to be unprepared and disorganized. He ended up having to walk in the blazing Georgia heat just to meet back up with me. Completely unprofessional, greedy, and disrespectful ... Read More Google - Jul 11, 2025
I am extremely disappointed with my recent experience at JC Lewis Ford. I came here genuinely ready to purchase a Ford F-150 King Ranch—specifically looking for leather seats and a sunroof to suit my lifestyle. I had already found a great deal elsewhere but called this dealership for expert advice, believing they might offer competitive options or guidance.
Once I shared the other deal I’d found, they urged me to come in person, claiming they had access to a broader inventory through their network of JC Lewis locations and might be able to beat the deal. I specifically ... Read More Google - Jul 11, 2025
Albert was extremely helpful and attentive through the whole buying process. This is my second car from this dealership and I expect to use them again. Thank you Albert for the excellent customer service!
Had a great time working with Phil Maxwell!! He truly is the best!! Love my new ride!
My son went and got a truck from there and was lied to about his first oil change being covered by the dealership. I was there when the sales person said it would be covered. I don't appreciate being lied to just to finish making the sale. That is definitely not the way to make people want to send others to you and feel like you will be honest with them.
Kimsey Rutland 2014 F 150 was in shop 3 times with crank no start after the transmission recall. He couldn't trust the truck and was forced to trade sustaining a $7,000 loss. He is driving a Chevy now.
Great people there to assist you. Roger Hartnett was very thorough, professional and friendly. Great job
Dropped my car off for a recall that should have been one day and done. Got told later it'll be 3 days as they broke a part. 3 days later it's still not done but they'll give me a lender. I get there and nope they won't give me a lender. Still waiting for my car.
Your delivery of trucks almost caused an accident out front of the dealership. Probably a bad place to download vehicles during rush hour.
Sales and Financing Staff are attentive, knowledgeable and supportive. They definitely had your best interest at heart.
Tim is the most helpful person at jc lewis. He is always willing to help.the rest of the staff are not.tim is the only one who tries to deal fair. The rest of the dealership are not honest and don't care . it is all about only to them.thanks Tim for all your help
Dariana was very helpful and super easy to deal with. 10/10 recommend this dealer.
If there was something less than one star, I'd choose that option. Outside of the everytime fiasco, its obnoxious that you cant directly call the service department. The local service dept typically doesn't answer when the phones are forwarded to them, at least not in the 3x I called today to see if my vehicle was ready. Love my vehicle, and a Ford is a Ford wherever you go but the service department of JC Lewis in Hinesville is a hot mess. If you prefer to purchase a whole deal that includes a service package when you buy ... Read More Google - Dec 19, 2024
John was great, come see him if you want a transparent and hard working salesman.
Unfortunately I have to update my review as post sale it seems that the customer service was less than ideal. After my vehicle was delivered I noticed that the discussed maintenance was not performed and there was some back and forth with the service department before the GM had to get involved and make good on the promised equipment. That in itself was an uncomfortable and unacceptable experience that would warrant a lower review.
However, it has now been 70 days since purchasing the vehicle and ... Read More Google - Dec 18, 2024
Easy to deal with, punctual, communication was good and the salesman made the transaction pleasant.
The Salesman was very very great he stayed of top of things and very friendly
UPDATE!!!! Would definitely not recommend this dealership to ANYONE! Purchased the car on December 4th by January 2nd the car was in the shop for a NEW ENGINE! This dealership stopped answering my calls and won’t give me a loner car while mine is in the shop AT ALL which is a huge inconvenience after I’ve spent my money there.
Phil is AMAZING!!!! His customer service is a 10/10. I had been to 7 different dealerships trying to get approved and had no luck. Phil got me approved and got me in a car the same day. He was patient ... Read More Google - Dec 4, 2024
We purchased a new 2025 Explorer ST on October 22, 2024. After days of searching for this vehicle, being told it was in the "loaner program" , it was finally found. It was taken on a joy ride to Atlanta for "training" by the sales manager at J.C. Lewis in Hinesville, GA. A premium vehicle being taken on a 7 hr round trip is unacceptable. After purchasing the vehicle, the following day, we noticed that there were major defects with the car. The vehicles connectivity features didn't work, popping noise in the front end, a scratch in the paint, ... Read More Google - Nov 7, 2024
I had an extremely disappointing experience with this dealership over the four months I owned my vehicle. Sales consultant Jamieson sold me a car that he knew was unreliable based on his own experience. As a young college student and a woman of color, I felt he took advantage of my lack of knowledge about cars. At one point, he even claimed they lost $500 selling the car to me, which felt like an attempt to justify the poor quality of the vehicle.
Shortly after my purchase, the check engine light came on, and the vehicle became increasingly unsafe to drive. ... Read More Google - Oct 24, 2024
This is by far the worst service department I’ve ever dealt with. I am honestly more concerned for my safety each time I receive my car back considering it’s been twice now they forgot to put my oil cap back on after service and then failed to tighten all my lug nuts to my tires the time before. Every visit is long and miserable only to receive poor service. They have definitely made the decision to not continue my business here although I do love my explorer and was ready for an upgrade. Would not recommend taking your ... Read More Google - Oct 17, 2024
Phil is AMAZING… he made my experience extremely pleasant and stress free. This guy was so patient, detailed and answered “ALL” questions with a smile…No pressure, he wasn't aggressive nor overbearing. He took the time to work numbers “to make it make sense”. Phil genuinely cared that i made the best decision. Phil went above and beyond. His level of Cust Service said a lot about his character. Thank you for making my experience AWESOME ….The $4k rebate that you found just by doing your due diligence was Icing on the cake. I was so Busy sharing my ... Read More DealerRater - Oct 12, 2024
If you’re looking for a speedy process do not buy a vehicle from here. I’m currently stuck with a vehicle that I can not drive because the paper has been messed up on their part 3 times now. Every time I try to call the store it takes forever to get someone on the phone and no one has a sense of urgency. This is the worst customer experience I’ve had from a dealership. If I could rate the experience with zero starts I would.