Customer Testimonials
Had a great time working with Phil Maxwell!! He truly is the best!! Love my new ride!
Easy to work with. No heavy haggling. Deal prices on vehicles and they don't hide unnecessary fees.
Great people there to assist you. Roger Hartnett was very thorough, professional and friendly. Great job
Sales and Financing Staff are attentive, knowledgeable and supportive. They definitely had your best interest at heart.
Dariana was very helpful and super easy to deal with. 10/10 recommend this dealer.
Easy to deal with, punctual, communication was good and the salesman made the transaction pleasant.
The Salesman was very very great he stayed of top of things and very friendly
Phil is AMAZINGā¦ he made my experience extremely pleasant and stress free. This guy was so patient, detailed and answered āALLā questions with a smileā¦No pressure, he wasn't aggressive nor overbearing. He took the time to work numbers āto make it make senseā. Phil genuinely cared that i made the best decision. Phil went above and beyond. His level of Cust Service said a lot about his character. Thank you for making my experience AWESOME ā¦.The $4k rebate that you found just by doing your due diligence was Icing on the cake. I was so Busy sharing my ... Read More DealerRater - Oct 12, 2024
Keisha Williams(KeKe)the receptionist was the biggest help to me. She saw through my frustration and saw a person on the other end of the phone. And helped me when no one else would. She is amazing at her job!!!!! Goes above and beyond her job. She'll never know just how grateful I am. She's the heart of that dealership!!!!!
I visited there yesterday aug 12th. This was my third visit and by far the worse. Arrived 30 minutes prior to appointment(10:30 was appointed time) it was for a sync update on radio. (About 1hr job) I never left there until 1:45. Very poor communication and very poor customer service. Only one person there tried to accommodate me. Forgot to get his name was not my service advisor. Will not be going back. Also tried buying a car from them very bad service they dealt with me for 2 weeks and then just quit answering me now I have purchased well over 15 vehicles ... Read More DealerRater - Aug 13, 2024
I use to stand strong for JC Lewis Ford in Hinesville, Id drive 75 miles just to do my business with them , buying and trading 6 cars from them. Last November I wanted to trade my truck and I went to them because I trusted them. They immediately gave me an offer on my truck at 2000 above the payoff on it, Great! I'm thinking I pick out this "Certified Pre-owned vehicle and after a day of paper work Im on my way with what I though was a good little car. That's where the jy ended, I started noticing ... Read More DealerRater - Aug 12, 2024
Brian Anderson was a wonderful helper.Helping me and my husband find the right vehicle and price that met our needs. Hinesville Ford will always be our go to place for just the right vehicle and price. Thank you for working with us.
Jaimeson, was a big help in getting me the car and deal that I wanted. Much appreciated to the take out to know exactly what I wanted!
JC Lewis Ford of Hinesville is the closest Ford dealership near us. Iāve always heard to stay away from dealerships close to military bases but Iām glad I gave them a chance. We had a great experience start to finish and received top dollar for our trades. Would recommend this dealership to others in our area.
Everyone was most accommodating. Beautiful new car with minimum amount of effort! Thank you , Roger and team Ford!!
Very friendly and clean and I will tell my friends about J.C.Lewis Ford Hinesville
My Daughters Honda Civic would not start at 6pm and called Mr Warren Bacon and he said I could have towed and they would look at it. They repaired by the next day. Excellent service.
Great service on our Bronco. Was completed on time and did not have to wait at pickup time.
The slowest dealership for service Iāve ever been to. I always make and appointment and on average I am waiting close to 2 hours. Not to mention, one time the mechanic didnāt even put my oil cap back on and it made a huge mess. They did rectify this situation but I dread taking my car for service each time.
The tech Alex did a great job working on my car. I feel so much better. THANK YOU VERY MUCH !!
My wife and I recently had the pleasure of purchasing a vehicle from J.C. Lewis Ford Hinesville, and we were compelled to share my exceptional experience with Stephen. From the moment we walked into the parking lot Stephen went above and beyond to ensure that our car-buying journey was smooth and stress-free.
Stephen greeted me and my wife with a warm smile and a genuine eagerness to assist us in finding the perfect vehicle to suit our needs. Their knowledge of the inventory was impressive, and they patiently answered all my questions, providing valuable insights and guidance along the ... Read More DealerRater - Apr 27, 2024
Everyone was very helpful and informed me of every step that was made . Everything was very clear and precise from the beginning . I am very pleased with my experience and will definitely use them in the future.
Is it legal to sell a vehicle without a title ? They did... Never trust j c lewis.
The worst service ever. Starting with the service manager. I would never recommend anyone to that dealership.
Always a pleasure to get my car serviced a JC Lewis Ford Thank you Millie Grimes
My wife and I bought our first new car yesterday at J.C.Lewis in Hinesville. Had a very good experience. The salesman Erik Vegas was great, He was calm (what i like ) and explained everything perfectly if we had any questions. We had a good experience at J.C Lewis in Hinesville. And highly recommended if you are looking for a new or used car.
Your dealership was excellent. Our salesman Aldan was very knowledgeable and he was very helpful throughout the process. I was very impressed.
I would recommend Ford becuz Jaimeson H. listened to what I wanted. He was AWESOME.
Great to deal with and best price. First time buying from them also. Will return.
The sales department is fantastic. Stephen knows his stuff. The service department is great. Nikki runs a great service center. The Quick Lane is the best feature I have seen at a dealership. Warren knows vehicles and knows service. JC Lewis is the place to be!
JC Lewis Ford in Hinesville is a crooked dealership with ZERO integrity! Buyer BEWARE! I brought in my 2022 Ford Escape for 2 service related issues... they kept my car for over 30 days with AWFUL communication. (Meanwhile I can see on the app, my car was actually dead majority of the time they had it). Then magically after keeping my car 30+ days and numerous follow up attempts, the service department said there was "nothing wrong with the car".... if nothing was wrong, why did you keep it so long?! Why did you say it wasn't normal when I dropped ... Read More DealerRater - Aug 2, 2023
My experience was amazing! Everyone worked together in order to help get me in the best car for me at the best price.
Mrs. Ivy was an outstanding sales person. She went out of the way to help me out and to get into something to my needs.
Great place to get a car at. Bert personally helped me and my family and I couldnāt have asked for anyone better.
They got me hooked up with maverick I wants with add spic of my chose, tinted windows, step bar and spray bedliner.
Great service they been patience with through the whole time .And they didnāt give up finding me the right truck for the line of business I am in
We had the pleasure of dealing with Stephen Mac Iver, sales, Breck, sales manager, and Jason, finance. What a great experience!! It started with a friendly call from Stephen letting us know he had the vehicle that we were interested in. We took a look at the different options then dove into the deal. Stephen listened to my wife and I and tried to get the numbers where we needed them. Breck brought out the different options of finance for us to choose. The first time I had ever been to a dealership where they gave more for our trade ... Read More DealerRater - Jul 2, 2023
As soon as we arrived, we were greeted right away. They were very helpful and respectful. Definitely a 5 star āļøāļøāļøāļøāļø. š
As a repeat customer is was very displeased with my last experience with J C Lewis Hinesville. To start I was looking at a 2022 Explorer. I set up an appointment to sign papers to complete the deal which I had been working on for 2 weeks and the salesman was not even there. we then set up to do home delivery. The next day finance manager called to set up gap insurance and was informed that the warranty started in December, not on the day I was to purchase it. If the warranty has already started then they were selling me ... Read More DealerRater - Mar 30, 2023
Roger Hartnett was very helpful and his customer service was awesome! Second time buying a vehicle here, definitely coming back here again!
Worked with Alden Phillips. Great customer service and even came in on his day off to support my sale. Brian for signing papers was also fantastic. Loved the Bronco vying experience.
Provided important information concerning product. Financial advisor was through and professional dealing with different plans. Receptionist was extremely kind and respectful.
I am displeased about the service I received . Took to long to get an appointment for warranty work. Then when they had the vehicle it took to long to fix. Didnāt receive a loaner. I will not use or recommend this dealer to anyone.
Mr. billy was very friendly help me make the deal, he earned this five star review.
Great service and friendly staff. Definitely recommend using them. Canāt wait to drive my new truck.
Billy Collins was great! He got me what I wanted and I'm a satisfied customer!
We have taken our vehicle in for a recall and service was excellent to work with in notify us with status updates. Recently bought a used vehicle and Jason in sales was superb to work with. He was very down to earth and wasn't a typical pushy salesman. We would recommend him and work with him again for sales.
Aldan Phillips is a great sales man. He made the process extremely quick and easy! The staff are professional, well spoken, reassuring and always had a smile on their face. 10/10
Wow! Can believe employees at this dealership would tarnish the name of the Dealership they work for by engaging in nonsense and bad practices with potential customers. I inquired about a Maverick which the web page showed several on the lot and available and even displays the windows sticker and a fair price of these five vehicles. I was played with and teased with numerous messages regarding these vehicles on which I was asked which one I wanted. I got prequalified at Ford Motor Credit, chose my financing options and get my Military and Farm Bureau discounts approved and printed ... Read More DealerRater - Feb 20, 2022
Jason Burns did an amazing job finding a car for my son excellent salesman highly recommend talking to him for your next car
So there I was on my way to Florida and stranded on the side of I-95 South in Georgia. My Ford F-150 and 18 Ft trailer were towed to JC Lewis Ford in Hinesville, GA. This was a Friday and we arrived at 4:45 PM. Upon arrival I made contact with Casey and Service Manager: Jason Brittain. Jason and his Team of Technicians were able to diagnose the problem and let me know what the issue was. Thank you so much for taking care of my wife and I. I highly recommend Casey, Jason and the entire Team at J.C. Lewis ... Read More DealerRater - Aug 25, 2021
Thank you Ethan for everything! Was a pleasure working with you on the F150 and I am happy to be a part of JC Lewis
Second time purchasing a vehicle here from Jason Burns. Excellent service, would definitely buy there again. Always a good experience at JC Lewis of Hinesville.
Staff does not care once they have sold you something find somewhere else to buy a vehicle from.Staff does not care once they have sold you something find somewhere else to buy a vehicle from.
Awesome service. Ethan was very knowledgeable and very helpful. I never felt pressured. This was by far the best car buying experience Iāve ever had!!
There Customer service is horrible, they were suppose to make an appointment to get my Speedometer worked on he said he wasn't able to get ahold of anybody, I have him a pass for that, but It's now almost 3 I haven't heard from him all day so I took it upon myself to Make the appointment. He also thought it was funny to laugh when I said I keep on getting speeding tickets cause I don't know my speed limit, which is very disrespectful cause knowing they don't care about the results of their actions.
... Read More DealerRater - Jun 29, 2021
Everything was fine until last minute we got hit with last minute fees. The dealership had their approved loan amount and basically went back on their word last minute. If it wasn't for us pulling an extra $1000 out of our assess the deal would have never happened
Salesman Kermit was a tremendous help with the vehicle selection process. Sales team overall was phenomenal to work with; will most definitely return in the future
Billy Collins will definitely work with you to get what you need and mostly what you want. Iāve purchased several vehicles through his help and heās been great every time.
Ethan was very helpful during our car buying experience. It was a pleasure doing business with JC Lewis Ford Hinesville GA and would recommend them to others.
We had a great experience at JC Lewis Ford. Our salesman, Jericho, was wonderful to work with and knowledgeable! Other staff members super nice too!
It was a great pleasure dealing with Johnny Turner of JC Lewis Ford of Hinesville, Ga. No high sales pressure, friendly, and easy to work with during the dealing process. Gave me more for my trade-in than other dealership were willing to offer. Had finance offers that matched my credit Union and beat Fordās financing. I drove over three hours for my new Ford Ranger due to the color and options that I wanted and have to say that it was well worth the drive and time involved.
Latasha White is so great, she put all my needs first on me purchasing my 2020 F150. Her knowledge with answering all my questions and concerns. She is the best Sales Person I've ever had. Thank you Mrs White!!!
I want to thank Stephen Blaney and heās crew down at J.C Lewis Ford. They are great people and very friendly. I couldnāt ask for a better experience over the internet sales salesman then Stephen. I will be coming back to them in the future. If you want a true and family experience these guy are amazing, thank you again Stephen for this amazing truck . See you guys in the future..
This is my second new purchase with JC Lewis Hinesville and both transactions have been fantastic. The price for my trade and subsequent purchase were both more aggressive than two other dealers in the area.
I was very pleased with the service that I received from Sam and the rest of the staff! Everyone was very friendly and willing to help. Breck was very attentive and made sure that all my needs/wants were met. I would definitely purchase another car from JC Lewis Ford.
He was very helpful in finding me a deal, and making things work. He was also very friendly and got things done in a timely fashion.
Robert was great. Came in just to look around the dealership and left with a great car and a great deal! Highly recommend everyone come and talk to him!
It was a pleasure to get the help from Gene he was very professional an amazing experience. Thanks to dear Gene and J.C Lewis.
Billy is honest and upfront, my family has bought 4 cars from him in the past 1 1/2 years and he is an awesome guy
Exceptional! From manager Breck to the sellers (Jayden and Sam). Well done !!!! They were very kind to me, professional and efficient. I would give them more than 5 stars if I could . It was definitely a great experience and Iād like to recommend this dealership to everyone . I got a great deal on my new 2020 truck. Thanks guys !
Steve Blaney is absolutely the best to work with. This is the second time that he has helped me buy a car. Hardworking. Honest. Responsive. I also have a lot of confidence in JC Lewis Ford as a dealership.
Called dealership in early afternoon and spoke with Jason to help me determine what I needed in a new car/truck. Had had a recent accident and I needed expert advice. Made an appointment with him to talk further. Not only was he knowledgeable, but he took time with me on the phone and at the dealership. Jason guided me without pushing. He went above aboard in multiple ways. Will return to JCLewis Ford in Hinesville only did Jason help me, but the floor manager and finance, Mr. Cadiz. Am definitely sold on that staff. Thank you to all of ... Read More DealerRater - May 1, 2020
Good experience with this dealership, I was pleased with the sales staff didnāt feel rushed or pressured into anything. By far the best sales team of any of the other local ford dealerships.
Brian was amazing from first contact to last he ensured We could transition straight to business definitely will recommended to friends and family in search of a new car
Jack was helpful and friendly. Purchase process was fairly quick and hassle free. It was nice to receive follow up communication to ensure I was happy with the new vehicle.
Excellent sales staff, very professional, helpful and understanding! I went in and was greeted and sat down and helped. I will definitely be going back!
Helpful in making the purchasing experience a smooth process. Sales person was very friendly. they worked with me to decide my method of payment for this purchase which was a little unconventional.
My family purchased a Toyota with sales rep Jason. Great experience thanks to Jason!! He made it allll possible JASĆN YOU ROCK! Thanksss! I will be back soon
Brain is amazing, easiest and quickest car buying experience. Even got a better rate than USAA. Had the car pulled up waiting for us and has been extremely attentive and quick to answer all questions.
Brian was very open with the process and was very honest. He explained and shared everything with me while we went through the sales process.
Mr. Barry was great! He kept me informed of all the steps taking to get my car back to me and make sure that I had a replacement vehicle during that time. His commitment to customer service was professional and demonstrated excellence! Thank you Mr. Barry. Rich VillafaƱe
Good experience great truck good service highly recommended they deliver the truck to my job very friendly staff paperwork was in order highly recommend to my friends and family to use this dealership great job but I buy another truck I will definitely check J C Lewis Ford for another good deal
The service was wonderful from the time I started looking on the lot till I signed on the dotted line. They helped me find the right car for me.
Great service kept me updated on the stauts of the new truck I had orderd. As soon as it arrived at the dealer they made sure to let me know. No issues with with the paper that had to be done . Every thing was rather simple and to the point.
Had a great experience and hinesville Ford Mr Vergil in the front of the dealership was great along with the general manager and Miss Nikki at the sales department was also so helpful and kind she helped out with any and all problems that I had and was very knowledgeable about the situations thank you hinesville Ford and also thank you to mr. Virgil that was my tech in the shop everything seems to be working great thanks Mr O'Quinn
I recently took my truck to Hinesville Ford for service. The staff was amazing, working me in even though I didnāt have an appointment. Todd is very kind and helpful and I will most certainly be taking my truck back for services.
Mr Joe Amaral was an excellent sales rep to deal with. Our personality was the same so he help guide me in the right vehicle for me! Also he reserver the vehicle with my name on it so I felt like it was mine from the beginning. I also purchased it. It was a 2013 Land Rover Range Rover Sport HSE.
I described in dealtail my concerns withSYNC III in my 18 Fusion. Virgil Morrison performed basic checks, checked OASIS and determined module reprogramming was necessary. Performed service and rechecked, working well.
The JC Lewis Ford Dealership is always kind and friendly. The workers do what they can to put you in the car you want. The place is welcoming and well informative.
Went in looking for a truck salesman (Billy) was very nice but when I was talked to by another manager I would assume about price felt very insulted the way he was talking to me like I had no idea what I was talking about. Called and informed about my concerns and wasn't even called back by anyone. They lost business from a serious buyer.
Was very helpful and kind and I'll be sure to refer to a lot of people thanks for the service and help to get me a good car
Asked to purchase a car cash, needed exact amount to get from a trust. They offered the car 24 test drive and revoked it. They wanted to know where the money was coming from.. Called my bank manager behind my back.. Also called my insurance to add the vehicle without my knowledge. Demanded to find to talk to someone and wanted a trace on my account to where and when the money was coming from. I've never in 40 yrs seen this type of behavior.
Excellent customer service from a very professional and experienced staff I highly recommend anyone seeking a new or used car to visit this dealership for a pleasant experience and potential purchase Other dealerships should benchmark customer service techniques from this dealership I have taught classes in customer service at the local technical college. This dealership represents best practices in dealing with customers.
He was a great care sales man and cared. I appreciate him for his customer service. He was awesome in everything he done for me.
I have been going to J.C. Lewis Quick Lane in Hinesville for about two years now. The customer service is great. The mechanics are very thorough when inspecting your vehicle and making repairs. Repair costs can be steep and if Quick Lane can not fix it, the regular service department is usually booked weeks to a month out. That is the downfall to services. Despite the prices, they have fixed my vehicle every time.
Everyone was very helpful. The ford dealership fixed a recall on my 2014 fusion and during my wait they lend me a 2017 mustang rental car!
Great customer service and very helpful. Highly recommend! Super friendly...and yeah overall a great place to get any kind of service done. Also great price ranges.
Wonderful, fast service and excellent personnel. Did their best to return my car as quickly as they could. Nicki Hanlon was excellent in helping me.
Reading the other reviews I can clearly see this is the Norm with keeping customers cars over long term and overnight with not so much as a call as to when repairs will be completed!!! I ended up having to rent a car from them just to go to work the next day, brought the rental back the same day rented ( still got charged the full car rental price) after feeling like I had to hound them to hurry with my car!!! Donāt waste your time with this dealership! Iāll take the drive to Savannah next time I ... Read More DealerRater - Oct 20, 2017
